The Operations ChallengeWebOps Total and Microsoft Dynamics AXBack To Solutions

WebOps TOM Value Proposition

  • Improved customer service and order fulfillment performance with fast and accurate delivery date commitments through real-time ATP/CTP
  • Optimum inventory utilization between channels and divisions with dynamic allocations management
  • Increased agility with fast rule-based scheduling that considers dynamic material, capacity and demand conditions
  • Accurate pricing based on customer pricing agreements, discounts and campaigns
  • Increased profitability with dynamic intelligent pricing that considers excess and/or inventory shortage risk

 

DataSheets

WebOps TOTAL ORDER MANAGEMENT

 

According to the Aberdeen Group mid-size manufacturer study, only few best-in-class manufacturers have fully integrated order management capabilities. Most manufacturers have to deal with long administrate and logistics lead times, inaccurate commitments to availability and pricing, and limited flexibility in terms of order change requests by customers. Even the best-in-class mid-size manufacturers cannot address some very key operational issues when it comes to order management.

  1. What price should I quote for this order of this new customer?
  2. I have only limited on-hand inventory, how much of that should I reserve for this customer?
  3. When should I adjust my reallocations to my channels? How do I balance it?
  4. Can I keep my promise date, even if my production schedule shows a delivery date of 4 weeks out?
 
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The work-around solutions for these key issues; the pricing agreements and rules are usually very cumbersome and tedious to maintain with limited benefits. Also the standard ERP based ATP (Available-to-Promise) logic  only considers unreserved projected on-hand quantities that usually yield inaccurate commitment dates.

The Olive-3s WebOps TOM is designed to provide a more dynamic functional platform for ATP/CTP and Pricing policy management that is built on Microsoft Dynamics AX ERP. The adaptable solution can help quoting prices depending on inventory and production status, provide delivery date commitments considering uncertainty in bookings and supply and support the entire Order-to-Cash cycle with workflow management.

Features of WebOps TOM
  1. Intelligent ATP/CTP based on inventory projections and allocations
  2. Rule based allocations adjustments
  3. Automatic substitutions between items and grades
  4. Dynamic Intelligent Pricing based on inventory levels and trade-agreements
  5. Full visibility and traceability into sales orders, production orders and purchase orders
    with order references
  6. Order visibility and workflow management to provide end-to-end process support
    from order entry to order shipment.
  7. Optimum delivery commitments based on rule-based partial shipments
  8. Delivery Notifications and Alerts